At Hybrid Finvest., (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data on our website [www.hybridfinvest.com] and services (collectively, the “Platform”). It applies to all users in India and complies with the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
By using the Platform, you consent to our data practices outlined here.
Information We Collect
We collect:
Personal Data: Name, email, phone, address, KYC details (e.g., PAN/Aadhaar for verification), payment info (via gateways like Razorpay).
Usage Data: IP address, browser type, pages visited, device info, transaction history.
Listings Data: Product/service details, images, seller/buyer preferences.
Cookies/Tracking: For analytics (e.g., Google Analytics) and functionality.
We do not collect sensitive data (e.g., biometrics) unless required for KYC.
How We Use Your Information
We use data to:
Facilitate trades, process payments, and manage accounts.
Verify users and prevent fraud.
Improve Platform (e.g., recommendations, analytics).
Communicate updates, promotions, or support.
Comply with laws (e.g., GST reporting).
Sharing Your Information
We share data only as needed:
Service Providers: Payment gateways (Razorpay), shipping (Shiprocket), hosting (e.g., AWS India).
Buyers/Sellers: Limited details for transactions (e.g., shipping address).
Legal: With authorities if required (e.g., cybercrime investigations).
Business Transfers: In mergers/acquisitions.
We do not sell your data to third parties.
Data Storage and Security
Data is stored in India (e.g., secure servers in Mumbai/Chennai regions).
We use encryption (SSL), firewalls, and access controls. However, no system is 100% secure.
Retention: Transaction data for 7 years (tax compliance); other data until account deletion + 30 days.
Your Rights Under DPDP Act
You have rights to:
Access, correct, or erase your data.
Withdraw consent (may limit services).
Grievance redressal via Data Protection Officer (DPO).
Submit requests at [www.hybridfinvest.com/privacy-request].
We respond within 30 days.
Cookies and Tracking
- We use essential cookies for functionality and optional ones for analytics/marketing.
- Manage preferences via browser settings or our cookie banner.
- Third-party tools (e.g., Google) follow their policies.
Children's Privacy
The Platform is not for users under 18. We do not knowingly collect children’s data.
International Transfers
Data stays in India. Any cross-border transfers comply with DPDP Act.
Changes to This Policy
We may update this policy. We’ll notify via email or Platform notice. Continued use means acceptance.
Contact Us
Hybrid Finvest, Tamil Nadu, India
Email: info@hybridfinvest.com
Phone: +91 9843753438
By using Hybrid Finvest., you acknowledge reading, understanding, and agreeing to these Terms.